Author Archives: Lisa Retief

Yola News 12

An apology, an explanation and a commitment

In the last 30 days Yola has had far too many incidents of downtime. The engineers at Yola who create the systems and take responsibility for them being up and available find this unacceptable. Let me highlight the area where we performed worst in terms of uptime – the Published Sites. This means your site that you have created and host with us. In the past 30 days, if you … Read more

Yola News 4

Update on last night’s downtime

At around 21h00 PST on Wednesday night 30 July, our Site Builder service became unavailable to users. This was due to a hard disk failure on a critical server. There was a backup drive waiting to take over, but for a reason still unknown to us, it did not happen. The Site Builder (the service you log in to in order to create, edit and publish sites) was down for … Read more

Yola News 10

Improvements to SynthaSite and some downtime

We’re making some exciting changes to our user interface and need to take down the site builder this Thursday (July 10, 2008) between 1am and 4am PST.  During this time, you will not be able to make changes or updates to your sites.  Your published sites will stay up and your visitors will still be able to visit your sites. Thanks for your patience.  We think you’ll really like the … Read more

Yola News 6

Planned maintenance

SynthaSite is upgrading a server component on Friday (20 June 2008) morning and need to take the SynthaSite Site Builder offline between 1am and 2am PST.  During this time, you will not be able to log in and make changes or updates to your sites.  Your published sites will be unaffected.

Yola News 7

Maintenance completed

We have completed the scheduled maintenance and the SynthaSite services are back in working order. It took a little longer that initially anticipated – thank you for your patience. As promised there was no downtime on the published (hosted) sites. We are aware of a known issue which occurred as a result of the changes we made – image editing from within the Site Builder will currently not work. This … Read more