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Site Building Advice 0

5-minute website fixes: Enable customer product reviews for your Online Store

We’ve said it once (or maybe twice), and we’ll say it again – having online business reviews from real customers is imperative to building customer trust and credibility for your business website. It’s one of the best ways to stand out among your competitors.

Since online business reviews carry so much pull (more specifically, 72% of consumers trust online reviews as much as personal recommendations from real people), it’s only natural to want the ability to have customer product reviews for your Online Store – and moreover, on their products.

Today in this 5-minute website fix, we’ll show that building customer trust with Yola is a cinch by easily implementing customer product reviews for your Online Store.

To start, within your My Yola dashboard, select “Online Store.”

Yola Online Store

From here, select “System Settings” at the top right corner of your Yola Online Store Setup Wizard.

Adjusting system settings with yola

Next, click on the “Social Tools” tab.

Social tools tab within yola

Now click on the “FB Comments” tab.

adding facebook comments to your products

Finally, click the “Enable” button next to “Show FB Comments.” Once done, determine the color scheme of your online business reviews, how many posts you’d like shown at once and the width of your comment area. If you have a Facebook Page, feel free to add in your Facebook App ID as well to moderate your reviews. When your comments suit your fancy, go ahead and hit “Save.”

Moderating your reviews with Yola

Now that your online business reviews are enabled, site visitors can leaves comment on your products with their Facebook accounts. A great way to get product reviews is by seeking out customers and asking them to review the products they’ve purchased. They will appreciate that you value their opinion and your products will reap the benefits while simultaneously building customer trust.

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Have you received customer product reviews on your Online Store? How have they helped you stand out among your competitors?

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