Tutorials

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Why is Google Analytics not working?

If you are having trouble with Google Analytics not tracking your website, there are a few reasons this might be happening:

  1. Have you republished your site? You must republish your site in order for any changes you have made to take effect. To do this click on the "Publish to the web" button.
  2. Have you copied the complete code provided by Google Analytics and pasted it into the Google Analytics ID field? To check, click on Site > Site Settings > Tracking > Google Analytics.
  3. When did you add Google Analytics to your site? It takes 24 hours for data on your site to be available in your Google Analytics account.

You can also go through our tutorial a second time to make sure that no steps were skipped: Adding Analytics.