Tutorials

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Setting up your email with Yola Mail

Yola Mail is the email service available when you have purchased a domain name from Yola.

Yola Mail is linked to your custom domain, so we'll make your Yola Mail account active until your domain expires. The purchase price is prorated monthly. Yola Mail costs $9.96 per mailbox per year, and we have automatically calculated the price based on when your domain is due to expire. Yola Mail includes a single mailbox with unlimited aliases and up to 5GB of storage.

You will be able to login to a web interface in order to check your email as well as configure your mail to be downloaded to email clients such as Outlook Express, Thunderbird etc.

Please note: Yola Mail is not available to partner programs. However, you can take advantage of the Google Apps service. If you would like to use Google Apps for email with your Yola-purchased domain here are some basic instructions: Setting up your email with Google Apps.

Getting started with Yola Mail

  1. Log into your Yola account and click the Email tab along the top of your page.
  2. Select the domain from the drop-down menu for which you want to create an email address.
  3. Click the Get Yola Mail button.
  4. A checkout screen will open up, allowing you make your payment.
  5. Click Configure Yola Mail after making your payment.
  6. On the next page, you will create a username and password to add a mailbox for your domain. Please note: This is the username and password you will use to access your mail. It is not the same as the username and password you use to log in to Yola. For example, if you would like to have the email address "contact@yourdomain.com" as your main email address, then type in "contact" and a password in the two fields.
  7. Click Create mailbox.
  8. Your email address will now be configured.

Accessing your email (sending and receiving email)

  1. You will be able to log in to your webmail on http://mail.yourdomain.com/ (replace "yourdomain.com" with your domain name).
  2. Your username and password are the username and password you chose when you configured your mailbox.
  3. If you would like to use an email client (e.g., Outlook Express), you can use these general settings: 
Please replace "mailbox", "yourdomain.com" and "your password" with your own information.

General:
Name: Your name
Address: mailbox@yourdomain.com
Password: Your password
Description: Description for your mailbox

Incoming Mail Server:
Host name: mail.yourdomain.com
User name: mailbox@yourdomain.com
Password: Your password

Outgoing Mail Server:
Host name: mail.yourdomain.com
User name: mailbox@yourdomain.com
Password: Your password

Ports:
IMAP: 143 or 993 (SSL) POP: 110 or 995 (SSL) SMTP: 25, 587, or 465 (SSL)
 
If you are experiencing a problem with setting up your mail when creating your external email account, please try switching the port settings. Also please ensure that the "My outgoing server (SMTP) requires authentication" checkbox is checked.

You can also check out these links for additional information:

Managing aliases

An email alias is an email address that forwards email to a single mailbox. For instance, you can have "info@yourdomain.com" and "support@yourdomain.com" that forwards to one mailbox. You can create as many aliases for a single mailbox as you'd like.

To create an alias for your mailbox:

  1. Go to your Yola Mail page after logging into your Yola account.
  2. Click on "Manage aliases" to add another alias.
  3. Type in your alias.
  4. Click on "Add alias".
  5. All email sent to that email alias address will be received in your mailbox.

Adding another mailbox

  1. Go to your Yola Mail page after logging into your Yola account.
  2. Click on "Get an additional mailbox".
  3. Follow the steps to purchase a new mailbox (as per the original steps on activating Yola Mail).
  4. Any new mailboxes you purchase will be able to have unlimited aliases.