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Promoting Your Website 0

The social dilemma: Dealing with customers publicly on social media

It’s been recently reported that 81% of small and medium-sized businesses use social media for growth. As well as the obvious marketing opportunities, social media also provides businesses with a way to engage in two-way conversations with their customers. These conversations can provide businesses with interesting insights about their audience, however, not all the conversations may be positive. Social media is increasingly being used as a way for customers to … Read more

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