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Frequently Asked Questions

  • What’s the history of Yola?

    Yola (originally called “SynthaSite”) was founded in early 2007 in Cape Town and established its headquarters in San Francisco in 2009. We have over 60 employees on two continents and are still growing. In 2009, we changed our name to Yola. Yola comes from the Hindi word ‘jhola’, meaning hatch. Yola is the place where you can hatch your big ideas.

  • What services does Yola offer?

    Yola is a website builder and hosting service that offers everything a small business or organization needs to stand out online. From custom domain names to design templates to reliable, banner-free hosting, Yola is a great way to create and launch a website quickly. Take a look at our features or compare packages for more information.

  • How does Yola make money?

    Our basic Sitebuilder and hosting services are free. But as your business grows, you can take your Yola site to the next level with our advanced add-on features and premium hosting packages, like custom domains and Yola Silver. And although we do charge for these features, we make these fees as low as possible to help keep you in the black.

  • Is Yola just for small businesses?

    No. The services and features that make our small business customers happy will also make your non-profit or personal interest site shine.

  • Why should I use Yola instead of hiring a web developer?

    You save money and have full control over your website when you create it yourself using Yola. You can change designs, add pictures, edit text, and more right from the Yola Sitebuilder. There's no need to hire a web developer with Yola's easy-to-use tools.

  • What are the differences between the Yola Free, Yola Bronze, and Yola Silver packages?

    Yola Free has everything you need to launch your site quickly and easily, including the Yola Sitebuilder, free hosting to a subdomain, unlimited bandwidth, and access to our award-winning customer service. In addition to all the great features of Yola Free, Yola Bronze, our starter hosting package, has premium hosting, domain pointing, and twice as much storage. When you're ready to take your site to the next level, Yola Silver has you covered with advanced features such as premium styles, mobile publishing, removal of Yola logos, and more. For more information, compare packages.

  • Can I use my own domain name?

    Yes. You can either buy your own domain name directly from Yola or transfer your domain name to Yola. Additionally, you can point your previously registered domain name to your Yola site when you buy Yola Bronze or Yola Silver. For more information, please see our tutorial on domain names and publishing your site.

  • Do I have to pay for the amount of traffic my site generates?

    No. Yola provides unlimited bandwidth, so you don't have to worry if your website makes it to the Google home page.

  • Do you offer design services?

    Yes! We've teamed up with professional designers who are waiting to create a website you'll point to with pride. Learn more about our website design services.

  • Is Yola really free?

    Yes, our Yola Free package is really and truly free. You are under no obligation to upgrade at any time (but we hope you will).

  • Can I suggest a new feature?

    Of course! Yola exists to help you make a website you're proud of. If there's a feature you'd like to see added to Yola, just let us know.

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