We’ve always thought our support team was fantastic and now it seems that the rest of the world is noticing as well!\u00a0\u00a0 Over the past month, the Yola team has received 2 big honors.<\/p>\n
First, SupportAwards.org<\/a> recognized Yola for having the best customer support across all industries, beating out legendary brands like Zappos and Apple.\u00a0 In addition, our own Monique Viljoen-Platts won the award for the most outstanding support agent.\u00a0 Go Monique!<\/p>\n Second, Yola was the subject of a Forrester Research study<\/a> about how we’ve leveraged the strength of our community in Get Satisfaction<\/a> to scale our customer service as we’ve grown.\u00a0 The study offers tips for other companies who are looking to improve their customer support though their communities.<\/p>\n Our support team is always working on improving their service and it’s great to see them get this kind of recognition.<\/p>\n","protected":false},"excerpt":{"rendered":" We’ve always thought our support team was fantastic and now it seems that the rest of the world is noticing as well!\u00a0\u00a0 Over the past month, the Yola team has received 2 big honors. First, SupportAwards.org recognized Yola for having the best customer support across all industries, beating out legendary brands like Zappos and Apple.\u00a0… Read More »Our Support Team Rocks<\/span><\/a><\/p>\n","protected":false},"author":119,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false},"categories":[9],"tags":[35,31,102],"_links":{"self":[{"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/posts\/649"}],"collection":[{"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/comments?post=649"}],"version-history":[{"count":3,"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/posts\/649\/revisions"}],"predecessor-version":[{"id":4489,"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/posts\/649\/revisions\/4489"}],"wp:attachment":[{"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/media?parent=649"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/categories?post=649"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.yola.com\/blog\/wp-json\/wp\/v2\/tags?post=649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}